Business entities that sell, manufacture, and distribute beverages of The Coca-Cola Company under a franchise agreement.

Bottling plant

A beverage production facility, including associated warehouses, workshops, and other on-site buildings and installations.


Base of a beverage, to which water and other ingredients are added to produce beverages. It may contain concentrated plant extracts, fruit juices, colourings and other components.

Coca-Cola Hellenic

Coca-Cola Hellenic Bottling Company S.A. and, as the context may require, its subsidiaries and joint ventures. Also, ‘the Company’ or ‘the Group’.

Coca-Cola System

The Coca-Cola Company and its bottling partners.


Cold drink equipment - a generic term encompassing point-of-sale equipment such as coolers (refrigerators), vending machines and post mix machines that cool beverages for immediate consumption.

CHP Unit

Combined heat and power unit - also called tri-generation units, these can produce power, heat, cooling and CO2 (carbon dioxide) in a combined process that is up to 40% more efficient than separate processes.


Person who drinks Coca-Cola Hellenic products.


Corporate Social Responsibility.


Retail outlet, restaurant or other operation that sells or serves Coca-Cola Hellenic products directly to consumers.

Dow Jones Sustainability Index

Dow Jones Sustainability Indexes are the first global indexes tracking the financial performance of the leading sustainability-driven companies worldwide


Future consumption - a distribution channel where consumers buy beverages in multi-serve packages (typically one litre and above) for consumption at a later time, mainly at home.


Guideline Daily Amounts.


The Global Food Safety Initiative.


Hazard and Critical Control Points.


Immediate consumption - a distribution channel where consumers buy beverages in chilled single-serve packages (typically 0.5 litre or smaller) and fountain products for immediate consumption, mainly away from home.


Information Technology.


When used in reference to geographic areas, territory in which Coca-Cola Hellenic does business, often defined by national boundaries.


Non-governmental organisation

Sparkling beverages

Non-alcoholic carbonated beverages containing flavourings and sweeteners, excluding, among others, waters and flavoured waters, juices and juice drinks, sports and energy drinks, teas and coffee.

Still beverages

Non-alcoholic beverages without carbonation including, but not limited to, waters and flavoured waters, juices and juice drinks, sports and energy drinks, teas and coffee.


Also referred to as bottling plant, this refers to a bottling facility of Coca-Cola Hellenic, where beverages are manufactured.


Polyethylene Teraphthalate - a form of polyester used to make lightweight, shatter-resistant bottles for beverages, food and non-food. PET can be recycled into new containers, clothing, carpeting, automotive parts and industrial materials.


A recycling system for post-consumer PET bottles. Used bottles are collected, sorted, cleaned, ground and transformed into new material for manufacture in PET bottle performs.


Ready-to-drink - drinks that are pre-mixed and packaged, ready to be consumed immediately with no further preparation.


The Coca-Cola Company and, as the context may require, its subsidiaries.


Union of European Beverages Association, a founding member of the EU Platform for Action on Diet, Physical activity and Health.

Unit case

Approximately 5.678 litres or 24 servings of 8 U.S. ounces, the size of the original Coca-Cola bottle.

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